Employee benefits are designed to support a wide range of needs, but no single package can cover every situation. If there’s a benefit or service that may help you – and possibly others in your organization – it may be worth raising the idea with your HR team. While HR professionals work to create competitive and comprehensive benefit offerings, employee input plays an important role in shaping those decisions.
Make sure you provide employee feedback
Too many employees wait until their exit interview to exclaim, “I wish benefit X would have been offered at Company ABC.” Don’t miss your opportunity to have your voice heard and make your requests known. This means responding to employee surveys and asking questions during benefit seminars, as well as checking the intranet for updates and paying attention to company communications regarding new or changing benefits.
Start the conversation with HR
You don’t necessarily have to wait for HR to ask you what benefits you want. Take the initiative and contact an HR benefits liaison via email or schedule a quick meeting. Be sure to describe your situation or need, not just the benefit. This helps HR connect the dots on how the benefit could improve employees’ lives, both at home and at work.
For example, when a person is asking to add pet insurance, what they’re really asking for is a way to deal with escalating vet bills for a puppy they just adopted. You probably won’t hear an employee lament, “I could really use a legal insurance plan right now.” But what they might say is, “I’m going through a divorce and could really use some legal assistance.” Or, “I’m thinking of filing bankruptcy and need to understand the pros and cons.”
Build a thoughtful and informed case
When you go to HR with your request, back up your request with some examples. Ask a spouse, friend or family member if their employers provide the benefit you have in mind – or any other innovative benefits that have improved their quality of life. Do a quick online search to gather more information about the benefit, as well as the costs (or possibly the lack thereof) it may take to implement. You might be surprised that some outside-the-box benefits, ranging offering family-focused time off options to help new parents or providing one-on-one financial counseling for employees, are more easily implemented than you imagined.
Be patient and manage expectations
If HR doesn’t implement your benefit request, don’t be discouraged. Even if their response is “No,” it may just mean, “Not right now.” Keep in mind, your HR team has to weigh the costs of adding the benefit, as 61 percent of HR professionals say they are tasked with finding ways to reduce costs and improve efficiency as a priority. They also want to be prudent in reviewing the time and effort it takes to implement and administer it, not to mention ensuring it’s a utilized benefit that can provide value for employees. So give them a little time (and some grace!) as they consider your request. At least you’ve put it on their radar.
Advocate for yourself and others
Advocating for a new benefit is not only about addressing your own needs, it can also contribute to a more supportive workplace for others. By raising thoughtful suggestions, employees play an active role in shaping benefit offerings over time.
Requesting a new benefit may feel uncertain, but a proactive and thoughtful approach can make a difference. By participating in feedback opportunities, communicating clearly and supporting your request with context, you can help influence future benefit offerings.