For attorneys seeking to build a thriving, sustainable practice, efficient client management is the foundation of long-term success. The ARAG attorney network offers a unique advantage: leveraging consistent processes and providing robust support, ARAG enables attorneys to focus on what matters most – serving clients and maintaining a healthy work/life balance.
Efficiency Through Process and Support
ARAG’s efficient case creation processes – guided by our Customer Care team – and technology-driven approach are key to enabling attorneys to handle higher volumes without sacrificing quality.
The ARAG Customer Care and Attorney Experience teams play a crucial role. Megan Douglah, a network attorney from Colorado, notes, “ARAG is definitely the legal insurance provider I enjoy working with the most for a variety of reasons, but one is definitely the ease of filing claims and how quick the payment is. The Attorney Experience team has always been super helpful. If some issue does come up, they’re always very quick at responding and looking into the issue and getting it taken care of, so it’s very efficient.”
ARAG’s process efficiency also extends to network attorneys – allowing them to focus on improving their own internal processes, like Odelia does here: “We have an automated email that goes out, they fill out a consultation form, the tool sends them a scheduling link, they get booked on my calendar and there isn’t so much human touching of those systems because we’ve kind of worked to create an automation process for them.”
Similarly, Mark Lyda, a network attorney based in Colorado, emphasizes the importance of systematizing intake and case management: “The best way to make this profitable is to create a system around it… Even though it’s different areas of law, the logistics of it are the same across practice areas. So I thought let’s just set this up as a sort of self-contained experiment. And it was just a very successful experiment after that point and grew from there.”
Volume and Consistency – the ARAG Advantage
Many attorneys describe ARAG as a “volume play,” where the steady flow of cases and reliable payment structure allow them to build a lucrative practice without the unpredictability of traditional client acquisition. As Odelia Goldberg, a network attorney in Florida, explains, “ARAG definitely catapulted me… it grows the practice so fast and so steadily.”
This sentiment is echoed by New York-based network attorney Carlos Morrow, who credits ARAG with helping him transition from part-time legal work to running his own successful practice: “It provided me an income that I didn’t need those part-time jobs anymore and I could sustain myself and then grow my practice and then grow my other pursuits. I’d get more and more clients until I actually had a little bit too much business.”
Flexibility and Work/Life Balance
Perhaps the greatest benefit of ARAG’s model is the flexibility it affords attorneys. Network attorney Lindsey Parlin shares, “I like it because I can kind of designate what kind of work I take and how much I want to take. This makes it easy for me to work on my own time. A lot of times I’m working really late at night, once my kids all go to sleep. And so obviously it’s nice to be able to do this kind of work from home whenever I can.”
A Platform for Growth
Ultimately, ARAG’s volume-based, process-driven approach empowers attorneys to grow their practices efficiently and sustainably. For attorneys seeking a thriving, rewarding practice and a better work/life balance, ARAG offers a proven path forward.