How do members access legal services from a network attorney?

To access legal services, ARAG members may search for and select a network attorney by: logging on to ARAGLegalCenter.com, using the ARAG Legal mobile app or calling the ARAG customer service center.

Members who prefer to self-serve can use the Attorney Finder on the website and mobile app to search for network attorneys by ZIP code, city, county and area of law. The Attorney Finder provides additional information about attorneys, including law school attended, attorney biography, years of experience, ratings and reviews, and language(s) spoken.

Members who want help finding an attorney can call an ARAG customer service specialist. Our specialists share service options available for a specific issue and explain how those services are covered by the member's benefits. After the call, the specialist sends the member:

  • A list of network attorneys in the member's preferred geographic location who practice in the area of the identified legal matters.
  • Helpful tips on how to work with an attorney.
  • An appointment preparation checklist to help the member get the most out of the time spent with the attorney.

Members may contact the attorney of their choice.